Increasing your Drive Connect User Licenses

 

You can increase the number of user licenses your Drive Connect subscription has from within the app by following these steps:

In Salesforce go to the Drive Connect app under the App Launcher.

App Launcher

 

Click on the first step called Licensing & Permissions under the setup tab.

 

On the right hand side you will see a manage plan button, please drill into it.

You will then be taken to the Stripe user portal, in which you will see 2 buttons: Update quantity and Cancel plan. Please select Update quantity.

You will then be taken to a page where you can increase the number of licenses for your current plan with the ‘+’ button (increase).  When you have completed increasing the number of licenses for your plan, please hit the confirm button.

Once this is completed you will be taken back to the Stripe user portal in which you will see the increased number of licenses reflected in your plan. Going back to Licensing & Permissions you can now assign your additional licenses to users.

If you are unable to see the Billing & Payments section you may be on a custom plan or if you are unable to reduce the number of licenses. then please contact Drive Connect Support.